Design360 Consulting helps organizations and teams move from AI awareness to AI fluency to working alongside AI agents, where the real ROI lives. We bring the clarity first, then put the right tools, automation and agents included, to work on the problem underneath.
A 5-phase consulting methodology that finds the real problem before building any solution.
AI implementation built around your team's real workflows, not the trendiest tools.
One visionary, one human operator, and an army of AI agents, built to scale.
"It starts with understanding your workflow. We learn how the work really gets done, then make it more efficient, so the results show up as measurable ROI."
Most firms hand you a tool and call it a solution. We start by learning how your team actually works, then redesign the workflow so the gains show up where you can measure them.
Whether you need strategic consulting, team training, or a speaker who makes AI real, we meet you where you are.
Problem-solving engagements for organizations navigating change. We diagnose what's actually broken, then design a solution that fits your team, budget, and goals, with AI, automation, and agents applied where they move the needle and not everywhere.
Structured learning experiences that move teams from AI curiosity to confident, consistent use. Built on real experience inside a Fortune 5 company and 500+ people introduced to AI through training.
Keynotes and workshops that make AI feel accessible, practical, and worth adopting. From corporate conferences to leadership events, real stories, real tools, real results.
There's a point where AI stops being something your team uses and starts doing the work itself. That's the frontier we build toward: AI agents and automation that take on the repetitive, time-draining tasks, so your people are free for the thinking, relationships, and decisions only humans can make. That is where efficiency turns into real, measurable return.
Put AI to WorkHand the repetitive, manual tasks to AI agents that run them reliably, every day.
Your team learns to manage and direct AI agents instead of doing the work AI should handle.
Operate like a much larger team, the heart of the Power Team Model, without adding headcount.
Time given back, work moved faster, and results you can point to.
With 20+ years of UX and customer experience expertise, Felesia McDonald, aka "Felesia the Tech Geek," built Design360 Consulting on one belief: the most powerful solutions come from understanding the problem first. Before recommending any tool, AI included, she asks the questions most consultants skip.
Her credibility is earned, not theoretical. She led UX design at Sherwin-Williams, a Fortune 100 company, and at Optum, a Fortune 5 company, where she shaped UX for enterprise AI. Across corporate sessions, workshops, and lunch-and-learns she has introduced 500+ people to AI. For a decade she has taught at the university level, at Kent State, the University of Akron, and now as an adjunct instructor at the Weatherhead Business School at Case Western Reserve University, where she teaches Product Architecture and UX Design. She has also delivered AI lunch-and-learns for small businesses through programs like JumpStart and Huntington Bank. She does not just teach AI, she lives it. She is a children's book author who illustrates with AI, with AI-made commercials and animations to prove it.
Every framework is built on one belief: your problem is unique, and your solution should be too. We don't apply templates. We design answers.
Our 5-phase signature consulting methodology. Finds the real problem before building any solution, never the other way around.
A 5-phase AI implementation approach built around your real workflows and goals, not whatever tool is trending this week.
A 3-tier human + AI team structure that lets solopreneurs and small teams operate at the level of much larger organizations, without the overhead.
Felesia doesn't do theory. Every talk is grounded in real experience building AI products inside a Fortune 5 company and teaching at the graduate level.
How teams can start using AI confidently in 30 days, without disrupting everything that already works.
How AI helped create what seemed impossible. A story for anyone who thinks AI isn't for them.
A UX leader's framework for implementing AI in ways people actually embrace.
Available for corporate conferences, leadership retreats, women's business events, and university engagements. Keynotes, half-day workshops, and full-day training formats available.
Inquire About SpeakingTell us what you're working through. We'll tell you if we're the right fit, and if we're not, we'll point you toward someone who is.